Many persons who start using their very first hosting account, or change companies, typically have enquiries in regard to how specific procedures are executed or face difficulties when setting up different things such as e-mails, site settings, etc. That is why, some companies have prepared documentation with the most common questions and problems in order to help their customers get information swiftly and easily. As a result, the customer service team can concentrate on real problems that particular customers may be facing, because the solution for the minor things will be available on the web and customers can resolve them without having to get in touch with the client support staff. Having in-depth documentation is pretty important, particularly for new users with zero previous experience, since the hosting service entails multiple functions and lots of individuals can become bewildered about what action to take. A good knowledge base can both help you perform the tasks that you wish and become aware of how the hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans include an in-depth knowledge base where you can find info about all the predicaments that you may run into and their solutions. You can read how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but you aren’t able to send email messages, for example. We’ve tried our utmost best to be as thorough as possible and to encompass all possible options so as to save you time and energy and to provide you with different solutions for each problem. The knowledge base features educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whilst if you would like to browse the full archive of articles, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated packages, will allow you to access the extensive online documentation that we have compiled for you. The articles themselves offer generic information on our services, informational manuals about the separate functions that you can access, plus troubleshooting guidelines that can help you rectify common problems that you may run into. The topics that we’ve covered encompass pretty much everything, from simple things such as how to host a brand new domain name in your account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the entire article collection is accessible through the all-inclusive Help section.