There're lots of shared web hosting suppliers out there, yet the majority of them are resellers that have limited resources, especially when it comes to support. A way to distinguish them is the option to get in touch with the company over the phone. The level of support that you will have via this channel of communication may vary based on the service provider - a few of them provide you with expert telephone support, others offer general and customer support only since some matters are more time-consuming and it is easier to be resolved through a trouble ticket, especially when the situation needs to be escalated. However, it's good to find that you can contact your website hosting provider since there are many small-scale issues that can be resolved without difficulty and timely through a phone call, not mentioning that you are able to get more info for the services before you become a client.

Phone Support in Shared Web Hosting

All of our shared web hosting plans offer phone support 14 hours a day even on public holidays, so if you don't have an account yet, you can give us a call and learn more about our services or whether we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so that you can contact the phone number that is nearer to you. If you are an existing customer, we can assist you timely with any kind of general and billing issues as well as with multiple technical issues so as to save you time and efforts - we are aware of the fact that in some cases it's easier to consult with a live person so as to get things done right away. Certainly, some situations cannot be taken care of on the phone, so in such a case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

When you want more information for the Linux semi-dedicated packages that we offer, you'll be able to call some of the three support phone lines we have around the world - in the United States of America, the United Kingdom and Australia. By doing this, you will be able to check in advance if our services will be appropriate for your websites. In case you're already our customer and you have a semi-dedicated account, you will be able to contact us on the phone for fourteen hours a day about any billing or basic questions. For entirely technical troubles you need to employ our ticketing system in order to communicate with our tech support as someissues just require extra time to be taken care of, but we will help you over the phone with numerous minor tech problems as well, saving you time and efforts.