A 99.9% Server Uptime
Our shared web hosting platform is based on a reliable, enterprise–grade hardware architecture and a heavily modified variation of Linux. That is why, no matter what your site is, or how many site visitors you’ve got, or even in case there’s a denial–of–service attack, our machines will stay up and your web sites will stay accessible online.
All Linux shared web hosting packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also built our very own internal network in all our datacenters. Everything is based on high–end hardware parts made by Juniper. On top of that, on each and every router, we have installed a firewall with an intricate algorithm that will sift all suspicious requests.
Therefore, in all our data center facilities – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned money at risk, you cannot feel truly safe. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our service or if you have to get a bit more powerful web hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – we will give you your money back in full, without obscure costs or reimbursement taxes.
24/7 Technical Support
If you have ever had to wait around for hours to receive a response, you’re aware of how exasperating this can be, particularly if your website is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be right here and they’ll respond to you in under sixty minutes. And the best part is that their average support ticket response time is just 20 minutes!