Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving good quality support promptly is our high priority, so we backup each Linux shared web hosting packages plan with a 1–hour ticket answer warranty. When you supply a ticket or send us a message, our user support staff will try all they could do to supply the most adequate resolution for your case and to offer assistance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our staff of qualified professionals is going to be on the web for you 24x7x365 to react to all of your doubts and to eliminate any matter you will probably have. You will be able to send us a customer assistance ticket from your Web Hosting Control Panel or send us an e–mail any moment. In addition, on business days, you can easily ring us or use the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • BuyNewHost.com’s Control Panel provides an extensive knowledge base that’s integrated into all areas. In each area, you’ll find a Help press button which will load for you a group of step–by–step courses on how to make use of a particular option or accomplish a particular action. In addition, we have created guide online videos so you’re able to get a better idea of the Control Panel’s interface.